How Patients Want to Streamline Healthcare Payments

Healthcare Payment Pains Push Patients to Digital Portals Paying for healthcare shouldn’t be painful, yet new research finds that 54% of patients say it is. Healthcare portals may be just what the doctor ordered, according to “The Digital Platform Promise: How Patients Want to Streamline Healthcare Payments,” a collaboration with Lynx.
Inside the February Report
  • 54%: Share of consumers who experienced at least one pain point when paying for healthcare expenses in the last year
  • 64%: Share of consumers highly satisfied with tracking their medical bills and insurance payments through a digital portal
  • 70%: Share of consumers interested in a unified digital platform for managing medical bills

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