returns

Loop Debuts Tool to ‘Offset’ the Cost of Returns
Loop Debuts Tool to ‘Offset’ the Cost of Returns
September 25, 2024  |  Retail

Loop has debuted a solution to help merchants offset the cost of returns and reverse logistics. Dubbed “Offset,” the solution lets brands offer their customers the...

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Refund Fraud Schemes Proliferate on Apps Like Telegram
Refund Fraud Schemes Proliferate on Apps Like Telegram
September 11, 2024  |  Security & Fraud

Last month’s arrest of Telegram CEO Pavel Durov spotlighted the platform’s ties to criminal activity. The crimes include people trafficking in weapons, stolen identities and...

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Retailers Tackle the High Cost of Returns by Incentivizing People Not To
Retailers Tackle the High Cost of Returns by Incentivizing People Not To
August 27, 2024  |  Retail

Retailers are facing mounting pressure from the costs associated with returns, but they are also discovering ways to turn this challenge into an opportunity for...

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Businesses Can Navigate Returns Fraud Without Alienating Consumers, Loop CEO Says
Businesses Can Navigate Returns Fraud Without Alienating Consumers, Loop CEO Says
August 23, 2024  |  Security & Fraud

Returns fraud and policy abuse have surged to unprecedented levels, with U.S. merchants losing an estimated $101 billion in 2023 due to these issues. In...

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Loop and ReBound Team for Simplified Retail Returns
Loop and ReBound Team for Simplified Retail Returns
July 16, 2024  |  Retail

Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s...

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Retailers Crack Down on ‘Serial Returners’
Retailers Crack Down on ‘Serial Returners’
June 26, 2024  |  eCommerce

As retailers grapple with the trillion-dollar returns problem, more merchants are beginning to penalize consumers for sending back items. Take Boozt, a Nordic digital department...

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ParcelLab Launches AI-Powered Tool for Forecasting, Analyzing Returns
ParcelLab Launches AI-Powered Tool for Forecasting, Analyzing Returns
June 25, 2024  |  Retail

ParcelLab has launched an artificial intelligence (AI)-powered tool that helps retailers anticipate and mitigate the financial impact of returns. By estimating inbound parcels for retailer...

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Apparel Retailers Use New AI Features to Reduce Online Returns
Apparel Retailers Use New AI Features to Reduce Online Returns
June 07, 2024  |  Retail

As clothing brands and retailers continue to struggle with the costly problem of returns, many are turning to artificial intelligence to help consumers buy products...

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Amazon and Walmart Use GenAI to Cut Vendor Costs
Amazon and Walmart Use GenAI to Cut Vendor Costs
June 07, 2024  |  Retail

As Amazon and Walmart compete for retail dominance, the two industry giants are implementing generative artificial intelligence across the supply chain to cut costs and...

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