“This is where the battle’s going to be won,” Mike Micucci, CEO at fabric, told PYMNTS’ Karen Webster. “This” is retail’s ability to meet consumers where...
As consumers demand a seamless experience across both eCommerce and brick-and-mortar channels, Shopify is seeing its customers expect more features that bring digital-like capabilities to...
For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said...
Shoppers in the United Kingdom love eCommerce, disproportionately preferring to make purchases online without engaging with physical stores, PYMNTS Intelligence reveals. By the Numbers The...
Shoppers can now order tires from third-party sellers on Walmart Marketplace and schedule an appointment to have those tires installed at a Walmart Auto Care Center at...
Niche markets need to scale their reach, too — and often, eCommerce is best way. And while the direct-to-consumer (D2C) landscape made waves with products...
Technology, and the digital transformation of the economy overall, have reshaped the concept of customer loyalty. Add to that the integration of payments innovation, and...
Syrup has raised $17.5 million in a Series A round to expand its artificial intelligence (AI)-powered platform that helps brand optimize their inventory for omnichannel commerce. ...
Consumer packaged goods (CPG) companies, through their retail partners, sell scores of items every day that are essentials for individuals and households. In these days...