Diners Tell Restaurants to Put Technology on the Menu
In an effort to fill worker shortage gaps, more than 75% of restaurants are already using automation to streamline their operations. In the “B2B and Digital Payments Tracker®,” a collaboration with American Express, PYMNTS explores how they are using everything from robots in restaurants to AI voice assistants at the drive-thru to cater to the growing number of diners who want technology on the menu.