FinTech and Credit Union Innovation Agendas Meet at Gen Z

The FinTech Innovation Agenda

FinTechs are looking to the future and investing in innovation, but is their opinion of Gen Z short sighted? While 95% of CUs say attracting Gen Z is important, only 62% of FinTechs say the same, according to PYMNTS Intelligence’s latest 37-page study, “The FinTech Innovation Agenda,” a collaboration with Velera (formerly PSCU/Co-op Solutions).

Inside the June Playbook
  • 71%: Share of FinTechs that say Gen Z consumers not having enough deposits is a factor in why they are not interested in attracting new Gen Z members
  • 53%: Portion of FinTechs that say providing a highly personalized digital user experience is an important strategy to drive growth in the next three years
  • 34%: Share of FinTechs that cite regulatory compliance as a challenge when bringing payment innovations to market

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