Connected Economy Archives | PYMNTS.com https://www.pymnts.com/connectedeconomy/2024/zuckerberg-unveils-metas-wearable-tech-plans-for-the-connected-economy/ What's next in payments and commerce Thu, 26 Sep 2024 02:09:17 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://www.pymnts.com/wp-content/uploads/2022/11/cropped-PYMNTS-Icon-512x512-1.png?w=32 Connected Economy Archives | PYMNTS.com https://www.pymnts.com/connectedeconomy/2024/zuckerberg-unveils-metas-wearable-tech-plans-for-the-connected-economy/ 32 32 225068944 Zuckerberg Tries On Meta’s Wearable Tech Plans for the Connected Economy https://www.pymnts.com/connectedeconomy/2024/zuckerberg-unveils-metas-wearable-tech-plans-for-the-connected-economy/ https://www.pymnts.com/connectedeconomy/2024/zuckerberg-unveils-metas-wearable-tech-plans-for-the-connected-economy/#comments Wed, 25 Sep 2024 23:37:11 +0000 https://www.pymnts.com/?p=2106122 On Wednesday (Sept. 25), the first of Meta’s two-day Meta Connect 2024 conference, Meta CEO Mark Zuckerberg unveiled an ambitious vision for the future of wearable technology. The event showcased significant innovations, particularly the highly anticipated Orion augmented reality (AR) glasses, which aim to redefine how users engage with digital content in their everyday lives. […]

The post Zuckerberg Tries On Meta’s Wearable Tech Plans for the Connected Economy appeared first on PYMNTS.com.

]]>
On Wednesday (Sept. 25), the first of Meta’s two-day Meta Connect 2024 conference, Meta CEO Mark Zuckerberg unveiled an ambitious vision for the future of wearable technology.

The event showcased significant innovations, particularly the highly anticipated Orion augmented reality (AR) glasses, which aim to redefine how users engage with digital content in their everyday lives.

The Meta Quest 3S headset was also introduced, offering high-quality immersive experiences at an accessible price point. These advancements reflect Meta’s focus on integrating innovative technology into daily routines, enhancing both personal and social interactions.

Meta’s new product announcements embody what Zuckerberg termed as “the future of human connection.”

Zuckerberg introduced the Orion prototype, a project a decade in the making that aims to revolutionize wearable technology. Designed to be lightweight (under 100 grams) and resembling regular glasses rather than a headset, Orion features bright, wide field-of-view displays for multitasking and entertainment. It allows users to see the physical world while overlaying digital content, rather than just using passthrough technology.

A major focus of Zukerberg’s keynote was a demonstration of the Orion AR glasses. These glasses are designed to integrate visuals directly into the lenses, offering a new level of augmented experiences. Unlike the existing Ray-Ban smart glasses, which do not feature screens, the Orion prototype promises to deliver more immersive AR functionalities. While they are not expected to be available for immediate purchase, seeing them in action provides a glimpse into Meta’s vision for the future of AR technology.

“Orion are the most advanced glasses the world has ever seen,” Zuckerberg said during his keynote address to open the conference.

Orion is equipped with advanced voice controls, hand and eye tracking for intuitive navigation, and a discreet interface for user interaction. The device incorporates ten custom silicon chips and a novel display architecture, alongside an EMG wristband for seamless input. This prototype represents a significant leap toward achieving a new wave of human-oriented computing, enhancing social interactions across distances.

Zuckerberg announced the launch of the Meta Quest 3S, set to release on Oct. 15 for $299. This new headset features the same advanced processing capabilities as the Quest 3, but at a more accessible price point. The Quest 3S is designed for high-quality mixed reality experiences, boasting 4.5 times the resolution and improved graphics compared to its predecessor, the Quest 2. With an emphasis on comfort and usability, the Quest 3S is positioned to attract both casual gamers and serious virtual reality (VR) enthusiasts.

According to a Wednesday blog post from Meta, consumers can try its entry model 128GB Quest 3S, upgrade to the 256GB SKU for more storage, or try the 512GB Quest 3 for $500. Additionally, all three headsets will include the game “Batman: Arkham Shadow,” as well as other content that includes access to streaming services and fitness apps.

Meanwhile, earlier this month at the China International Optoelectronic Exposition (CIOE), Gyges Labs unveiled DigiWindow, the world’s smallest near-eye display, the Singapore-based company said in a Tuesday (Sept. 24) news release. The launch marks a significant advancement in AI glasses and addresses the current market’s challenges, as many existing models remain bulky and impractical for everyday use.

DigiWindow, measuring less than 0.1 cc, integrates seamlessly into regular eyeglass frames, providing a discreet way to display information visible only to the wearer, the company said. This feature enhances user privacy and comfort, offering a full week of battery life. DigiWindow “offers clear advantages in weight, size, light leakage, and cost,” ensuring a more user-friendly experience, according to the release.

Gyges Labs’ officials want to make AI glasses as ubiquitous as smartphones. Founder Jia Jieyang emphasized the goal of empowering individuals with this technology, stating: “Our aim is to make AI glasses as common as smartphones, moving beyond niche tech enthusiasts and into everyday life.”

For all PYMNTS digital transformation coverage, subscribe to the daily Digital Transformation Newsletter.

The post Zuckerberg Tries On Meta’s Wearable Tech Plans for the Connected Economy appeared first on PYMNTS.com.

]]>
https://www.pymnts.com/connectedeconomy/2024/zuckerberg-unveils-metas-wearable-tech-plans-for-the-connected-economy/feed/ 2 2106122
CE 100 Gains 2.7% as Lower Mortgage Rates Send Porch, Zillow Higher https://www.pymnts.com/connectedeconomy/2024/ce-100-gains-2-7-as-lower-mortgage-rates-send-porch-zillow-higher/ Mon, 23 Sep 2024 08:00:25 +0000 https://www.pymnts.com/?p=2103755 The rate cuts are in — and the CE 100 Index has taken note.  This past week, the Federal Reserve cut its benchmark Fed Funds rate by 0.5% — the first such move in four years. And as is always the case when the central bank cuts rates, especially at this magnitude, a number of […]

The post CE 100 Gains 2.7% as Lower Mortgage Rates Send Porch, Zillow Higher appeared first on PYMNTS.com.

]]>
The rate cuts are in — and the CE 100 Index has taken note. 

This past week, the Federal Reserve cut its benchmark Fed Funds rate by 0.5% — the first such move in four years.

And as is always the case when the central bank cuts rates, especially at this magnitude, a number of different debt “products” see their own interest rates reset (lower, that is).  Mortgage rates, though volatile, have been inching lower into the waning days of September – having moved lower in anticipation (to around 6%+, levels not seen in about a year and a half) of the Fed’s decision, and mortgage applications have been moving higher.

Live Segment Leads the Way

Against that backdrop, and in a week that saw all pillars of the CE 100 Index move higher, and the Index itself gained 2.7%, the live segment was 5.6% higher.

Porch Group was 24.4% higher, and Zillow’s 12.3% surge propelled the Live segment of the CE 100 ahead.  The platforms are tied to the real estate market.  Porch provides support and services to home inspectors and mortgage companies that would presumably see an uptake in their own businesses as home-buying activity increases. Zillow, of course, operates as a real estate platform for renting and buying homes and apartments.

CrowdStrike’s 15.7% gain was a standout in the Work pillar, which gained 2.6%.  As reported this past week, CrowdStrike has launched a wholly owned subsidiary that will provide tailored financing solutions for its CrowdStrike Falcon cybersecurity platform. The new CrowdStrike Financial Services aims to facilitate customers’ access to the cybersecurity solution, the company said.

CrowdStrike Financial Services offers in-house financing with easy-to-understand terms; flexible payments in the form of monthly, quarterly, annual, skip, step and customizable payment structures; and hands-on customer service from financial professionals during the product acquisition and throughout the financial agreement, per the announcement.

PayPal Leads Payments Names Higher

Within the Pay and Be Paid pillar of the CE 100 Index, which was up 3.4%, PayPal shares rocketed ahead 9.5%.  PYMNTS reported this week that Amazon has launched a new integration with PayPal amid a surge in Buy with Prime use. The eCommerce giant revealed several enhancements to its merchant and shopper offerings at its Accelerate seller conference.

Among the enhancements, participating brands using the Buy with Prime API can now offer PayPal at checkout once shoppers log in to their Amazon account.

Amazon, which saw its shares gain 2.7% (in the Enablers segment, which was 0.8% ahead in the week), also had been a focus of PYMNTS’ coverage this past week at its annual Accelerate conference. “Most of the sellers interviewed on site by PYMNTS were relieved that the Fed finally took action,” PYMNTS wrote. “But they were looking for more immediate relief than a gradual drawdown of interest rates would provide,” we reported, and for the most part, they weren’t rushing to access any new funding anytime soon. 

At the event, as we reported, Amazon introduced new AI applications, from the personal AI assistant Project Amelia to upgrades for AI-powered tools like Rufus that help customers make better shopping choices and analytics tools to help sellers understand why items get returned.

Airbnb shares gathered 11.4% and helped take the Move segment 1.8% higher.  With some cities suffering housing shortages, as detailed this week, Airbnb is eyeing long-term stays.   The vacation rental company is focused on expanding its long-term rental business, meaning stays of 28 days or more, CEO Brian Chesky said at a travel conference this past week.

But tempering those “Move segment” gains was the 11% drop in FedEx shares. As reported here, first-quarter 2025 earnings, as reported this week, showed a decline in weight per shipment, reduced priority shipments and one fewer operating day as reasons for the decreased results during the quarter; profits declined and the company revised its fiscal 2025 revenue and earnings forecasts downward for its revenue growth rate year over year to a low single-digit percentage, compared to the prior forecast of a low-to-mid single-digit percentage increase.

The post CE 100 Gains 2.7% as Lower Mortgage Rates Send Porch, Zillow Higher appeared first on PYMNTS.com.

]]>
2103755
Connected Car Tech From China Faces US Ban https://www.pymnts.com/connectedeconomy/2024/connected-car-tech-from-china-faces-us-ban/ https://www.pymnts.com/connectedeconomy/2024/connected-car-tech-from-china-faces-us-ban/#comments Sun, 22 Sep 2024 21:07:10 +0000 https://www.pymnts.com/?p=2103636 The U.S. is reportedly readying a ban on Chinese technology in connected and autonomous cars. That prohibition — borne of national security concerns — from the U.S. Commerce Department is expected on Monday (Sept. 23), Reuters reported, citing two sources familiar with the matter. Those sources said the proposal would ban the import and sale […]

The post Connected Car Tech From China Faces US Ban appeared first on PYMNTS.com.

]]>
The U.S. is reportedly readying a ban on Chinese technology in connected and autonomous cars.

That prohibition — borne of national security concerns — from the U.S. Commerce Department is expected on Monday (Sept. 23), Reuters reported, citing two sources familiar with the matter.

Those sources said the proposal would ban the import and sale of vehicles from China with key communications or automated driving system software or hardware.

The report noted that the White House has raised concerns that Chinese companies could collect data on American drivers, or that foreign governments could manipulate vehicles connected to the internet and navigation systems.

Earlier this year, Commerce Secretary Gina Raimondo warned of the potential threats from Chinese software or hardware in connected U.S. vehicles.

“You can imagine the most catastrophic outcome theoretically if you had a couple million cars on the road and the software were disabled,” she said.

As noted here earlier this year, the Automotive Edge Computing Consortium (AECC) has projected that there will be 100 million connected vehicles on the road next year, with data transmissions between vehicles and the cloud adding up to about 10 exabytes per month — equivalent to 10 billion gigabytes.

A 2021 report by the AECC stressed the unique challenges posed by connected vehicles, arguing that for these cars, “the amount of uploaded data is massive, concentrated (in time and location) and often time sensitive.”

In other automotive tech news, PYMNTS wrote earlier this month about the way that generative artificial intelligence (AI) has emerged as a major driver of innovation in vehicle design and development. 

The technology, that report said, lets engineers quickly explore numerous design variations, optimizing things like vehicle aesthetics and performance attributes. 

“This shift is supported by compelling industry data,” PYMNTS wrote. “Consider 93% of automotive stakeholders agree that generative AI will significantly impact the industry and 75% plan to integrate it into their operations within the year.”

The generative AI market in the automotive sector is forecast to balloon from $335 million last year to $2.6 billion by 2033, which translates to a compound annual growth rate (CAGR) of 23%. 

“This anticipated growth underscores a commitment to the technology among research and development departments, with nearly 70% of decision-makers prioritizing its adoption,” PYMNTS wrote.

The post Connected Car Tech From China Faces US Ban appeared first on PYMNTS.com.

]]>
https://www.pymnts.com/connectedeconomy/2024/connected-car-tech-from-china-faces-us-ban/feed/ 3 2103636
From Data to Dinner: The Link Between AI and Restaurant Loyalty https://www.pymnts.com/connectedeconomy/2024/from-data-to-dinner-the-link-between-ai-and-restaurant-loyalty/ Tue, 17 Sep 2024 08:02:32 +0000 https://www.pymnts.com/?p=2099942 The age-old pursuit of dinner used to be a game of chance — maybe you found a special spot down the street, or maybe you didn’t. James Roedding, head of product and data science at Rewards Network, told PYMNTS that the age of digital engagement is changing the restaurant experience — and can transform the […]

The post From Data to Dinner: The Link Between AI and Restaurant Loyalty appeared first on PYMNTS.com.

]]>
The age-old pursuit of dinner used to be a game of chance — maybe you found a special spot down the street, or maybe you didn’t.

James Roedding, head of product and data science at Rewards Network, told PYMNTS that the age of digital engagement is changing the restaurant experience — and can transform the ways in which the restaurants operate while improving their margins and customer loyalty.

“More and more, you are seeing more digital adoption across all customer groups,” he told PYMNTS as part of the “What’s Next in Payments” series on how various companies have shaped and refined their online efforts.

Young consumers and boomers have used their mobile devices as a way to conduct daily life — and it’s incumbent upon firms to ensure they build their products and services in ways that are so intuitive that anyone can use those offerings regardless of their digital literacy.

As his job title would imply, Roedding has a vantage point that’s unique — combining data with the evergreen endeavor of enriching and expanding his firm’s reach and innovation in the digital age. As he said: “Data science is interacting with every part of the world.”

At a high level, Roedding said, “as consumers, not only are we expecting to be able to interact with a brand or a service through digital means, but the expectation is also that the interaction is going to be highly personalized.”

To get to that level of personalization, data science and Big Data are essential to crafting digital services that truly help individuals and consumers — and businesses looking for those customers — find one another seamlessly.

The Multi-Sided Approach

Roedding noted that Rewards Network, operating as a platform that connects restaurants and consumers, can and does use data to keep track of how frequently both sides of the equation are interacting with one another.

On the restaurant side, Rewards Network has a vast expanse of data across their customers’ businesses. To understand how this is used by their customers, Rewards Network keeps tabs on how often restaurants are visiting the company’s portal and what they’re doing once they’re there. The real-time insight, as Roedding put it, informs the platform: “Are they viewing our analytics?  Are they making updates to the marketing program that we run for them? Are they replying to member reviews?”

The company also gives its restaurant customers flexible funding options to help smaller independent eateries tap into the capital they need to grow. “We’ll predict how much consumer volume we think we can drive into a restaurant, and we’ll pay the restaurant a portion of that volume upfront,” Roedding said, that predictive effort is aided by real-time modeling.

Roedding noted that another unique feature of the Rewards Network platform that measures the interaction between restaurant and member is the verified review capability. Only members that have actually dined at participating restaurant can leave a review, which gives the establishment real insight into what they are doing well and what can be improved.

The reviews are verified, he said, and Rewards Network has the ability to “seamlessly trigger” that review the moment a card is swiped, in real time, as the establishment prompts them to leave feedback at the time of payment. The review response rate is three times higher than the industry average, he said, and the restaurants also respond to those reviews at a high rate.

That level of data-driven granularity extends to the member side of the platform, where the network gauges how often members are searching for restaurants, which eateries they are interested in, and what type of marketing is indeed resonating with them — along with what diners are saying in their reviews. Members earn rewards at airline, hotel and other loyalty programs with each dollar they spend at the participating restaurants.

Looking ahead, Roedding said, Rewards Network will be ramping up its efforts to enable user-generated content, as customers promote restaurants and restaurant owners can update their online content with the help of artificial intelligence (AI).

AI is also useful in analyzing large swaths of data, he added, which in turn can synthesize thousands of reviews, for example, and improve analytics functions.

Rewards Network is expanding an offering that looks at consumers’ dining behavior and models it out to other consumers that it believes are similar to one another and then finds dining suggestions that have yet to be sampled by that diner, and which would be a good match.

“The thing I’m most excited about is increasing the level of personalization that we can provide,” he told PYMNTS.

The post From Data to Dinner: The Link Between AI and Restaurant Loyalty appeared first on PYMNTS.com.

]]>
2099942
CE 100 Index Rallies 3.8% as ‘Live’ Segment Outperforms the Market https://www.pymnts.com/connectedeconomy/2024/ce-100-index-rallies-3-8-as-live-segment-outperforms-the-market/ Mon, 16 Sep 2024 08:00:04 +0000 https://www.pymnts.com/?p=2099515 The banks fizzled this past week, marking the lone swath of red — measured in terms of declining stock prices — in the latest weekly reading of the CE 100 Index’s performance. Yet, the overall performance was positive, as the index itself was 3.8% higher. iRobot shares gathered 21.3%, while the Live segment of the […]

The post CE 100 Index Rallies 3.8% as ‘Live’ Segment Outperforms the Market appeared first on PYMNTS.com.

]]>
The banks fizzled this past week, marking the lone swath of red — measured in terms of declining stock prices — in the latest weekly reading of the CE 100 Index’s performance.

Yet, the overall performance was positive, as the index itself was 3.8% higher.

iRobot shares gathered 21.3%, while the Live segment of the CE 100 Index advanced by 6.6%. In terms of corporate news, the company said that it granted equity awards as a material inducement to the employment of the company’s newly-hired President and Chief Operating Officer, Jeff Engel.

Zillow shares surged 18%, also powering the Live segment higher. A  Zillow release noted that we may see a competitive homebuying market in the Fall as “lower mortgage rates and rising inventory are giving home buyers a window of opportunity at an unusual time of year.” That competition comes as the  U.S. median monthly mortgage payment in August had declined by more than $100 since a May 2024 peak.

“Late summer may be an opportunity for buyers who have been waiting in the wings for a monthly mortgage payment they can qualify for,” Zillow chief economist Skylar Olsen said in a statement in the release.

Sezzle was 18.7% higher in the Pay and Be Paid pillar, as the segment was 4.5% higher.  The company continues to ride a wave of positive sentiment on the announcement that the company had struck a pact with WebBank where the later will serve as the BNPL provider’s exclusive bank.

However, the gains in that segment were tempered as Tencent gave up 6.4%.  Earlier this month, the company debuted several product-suite upgrades to support the AI and digitalization goals of its partners and enterprises, including what it termed a “full suite of computing, storage, and networking solutions” known as AI Infra.

The Banks Fizzle

The lone declining segment of our CE 100 pantheon was the Bank segment, which gave up 3.6% in the week.  And if there was an overall theme here, it has been that for at least a few companies, credit metrics are facing some pressure.

Ally Financial shares were the key driving force here, as shares plunged 16.7%.  PYMNTS reported that the pressures faced by the company’s borrowers are leading to delinquencies and charge-offs rising across its loans.

“Our borrower is struggling with high inflation and cost of living, and now more recently, a weakening employment picture,” Chief Financial Officer Russell Hutchinson said at a financial conference on Tuesday.

According to the company’s second-quarter earnings review in July, total deposits were $152 billion, down from $155 billion in the first quarter, and roughly flat from a year ago.

In Ally’s retail auto loans business, the 30-day delinquency rate was 4.3%, up from 3.9% in the first quarter, and above the 3.6% rate seen in the year-ago June quarter.

Charge-offs will increase in the next few months, and delinquency and charge-off rates have been rising in July and August, Hutchinson said, per the Reuters report.

Goldman Sachs shares were slightly lower, down 0.1%. As reported this week, Goldman Sachs and Barclays are seeking a deal on Goldman’s $2 billion portfolio of loans made to General Motors customers.

The deal, if it goes through, will see Goldman Sachs sell the portfolio of loans to Barclays at a discount to the value of the outstanding balances.

The GM credit card program has had high charge-off rates, with the average charge-offs on the Goldman-originated accounts that account for about a third of the portfolio exceeding 10%. The annualized credit card charge-off rate of American commercial banks is 4.5%.

J.P. Morgan shares gave up 3.8%.  The company, according to reports, reportedly aims to use its blockchain services to boost its corporate banking market share in Switzerland.

The post CE 100 Index Rallies 3.8% as ‘Live’ Segment Outperforms the Market appeared first on PYMNTS.com.

]]>
2099515
Big Tech Drags CE 100 4.3% Lower Amid September’s Rocky Start   https://www.pymnts.com/connectedeconomy/2024/big-tech-drags-ce-100-4-3-lower-amid-septembers-rocky-start/ Mon, 09 Sep 2024 08:00:01 +0000 https://www.pymnts.com/?p=2095715 The holiday-shortened week was action-packed, at least in terms of market volatility, and for the CE 100 Index the overarching theme might be summed up with the phrase “look out below.” The CE 100 Index was 4.3% lower, and all pillars swooned, finishing universally lower in the four days that marked the return to work […]

The post Big Tech Drags CE 100 4.3% Lower Amid September’s Rocky Start   appeared first on PYMNTS.com.

]]>
The holiday-shortened week was action-packed, at least in terms of market volatility, and for the CE 100 Index the overarching theme might be summed up with the phrase “look out below.”

The CE 100 Index was 4.3% lower, and all pillars swooned, finishing universally lower in the four days that marked the return to work and trading after the Labor Day holiday.

Economic data released this week, specifically the jobs report, spun markets. The labor market is in a slowdown, as evidenced by August’s addition of 142,000 jobs last month, which was lower than the roughly 161,000 expected, and July’s tally was revised lower, too.  The Fed looks poised to cut rates this month, but the question remains as to whether we’ll see a 0.25% cut or 0.50% cut and what the impact might be.

Big Tech held sway in the headlines, and as some of the marquee names in the sector lost ground, the Enablers segment of the CE 100 lost 4.8%.  

Reports of a lawsuit targeting Nvidia and Microsoft hit those companies’ shares, while Meta declined by 7.8%.

Nvidia shares gave up 13.8% and Microsoft shares slipped 3.7%.

Nvidia, Microsoft, and patent risk management company RPX are facing a lawsuit accusing them of “rampant” patent infringement and antitrust law violations. Xockets filed the suit on Thursday. In the lawsuit, Xockets alleged that the companies stole its data processor technology to help develop artificial intelligence (AI) products and conspired with each other to drive down the price of its technology.

 As for Meta, the company said this week that it will shut down Meta Spark, its platform offering third-party tools and content, in January of 2025.

When the platform is shut down, the augmented reality (AR) effects built by third parties that it hosts will no longer be available, the company said in a Tuesday blog post.

Meta’s own AR Effects will continue to be available to users across the company’s apps, including Facebook, Instagram and Messenger, according to FAQs released in conjunction with the post.

C3.ai posted better results than expected, but its stock was still roughly 8% lower by the time the week was done.

The Redwood City, California, company said revenue grew 21% year over year to $87.2 million in its fiscal first quarter that ended in July. Subscription revenue, which is the bulk of C3.ai’s business, increased 20% to $73.5 million. The company closed 71 agreements in Q1, including 52 new pilot projects — a 117% year-over-year increase in pilot count.

Payments-Focused Names Lower Too

In the Pay and be Paid segment of the CE 100, which lost 4.3%, Sezzle shares declined 7%, reversing some of the positive contributions we’d seen at the end of the month via the BNPL sector. 

As reported as August came to a close,   Sezzle has struck a strategic partnership to have WebBank serve as its exclusive bank to originate and finance products offered through the Sezzle platform, including its Pay-in-2 and Pay-in-4 products.  The pacts are underpinned by a loan and receivables sale agreement and marketing and servicing agreement, as noted in a filing with the Securities and Exchange Commission.

Under the agreement, WebBank will also serve as the exclusive issuer of all Sezzle subscription products and of Sezzle card products, per the filing.

PayPal’s news of new payment integrations did little to help its share price performance this past week, as shares slipped 4.9%.

PayPal is integrating its debit card with Apple Wallet to enter the in-store payment arena.

The company announced its omnichannel “PayPal Everywhere” solution, which includes the expansion of its rewards program, letting users pick a monthly category of spending, such as groceries or clothing, to receive 5% cashback.

In addition to expanded rewards, PayPal has introduced an auto-reload feature that lets users set a balance threshold that automatically tops up if it drops below the customer’s chosen amount.

The post Big Tech Drags CE 100 4.3% Lower Amid September’s Rocky Start   appeared first on PYMNTS.com.

]]>
2095715
Mangomint Raises $35 Million and Debuts Spa-Salon Automation Tool https://www.pymnts.com/connectedeconomy/2024/mangomint-raises-35million-and-debuts-spa-salon-automation-tool/ Mon, 09 Sep 2024 00:06:40 +0000 https://www.pymnts.com/?p=2095743  Salon/spa software provider Mangomint has raised $35 million in a Series B funding round. The company announced the new financing Friday (Sept. 6), along with a new suite of marketing automation features designed to help beauty and wellness businesses drive profitability in a difficult sector. “From rent and facility costs to product inventory, staff payroll, […]

The post Mangomint Raises $35 Million and Debuts Spa-Salon Automation Tool appeared first on PYMNTS.com.

]]>
 Salon/spa software provider Mangomint has raised $35 million in a Series B funding round.

The company announced the new financing Friday (Sept. 6), along with a new suite of marketing automation features designed to help beauty and wellness businesses drive profitability in a difficult sector.

“From rent and facility costs to product inventory, staff payroll, and marketing, operating costs in the salon and spa world are uniquely high,” Daniel Lang, co-founder and CEO of Mangomint, said in a news release.

“Our customers already see cost savings by using Mangomint to run their businesses, but now we’re helping them leverage intelligence and automation to drive profitability by helping them bring clients in and keep them coming back.”

According to the release, the company’s new Automated Flows tool uses event and activity-based logic to trigger a sequence of automated steps such as emails or SMS marketing messages, client reminders, and internal notifications.

The feature, Mangomint said, lets customers build communication and promotional flows “tailored to their specific services and client activities” to drive client retention and spending while ensuring a seamless experience. 

Mangomint said it will use the new funding to hire engineering staff to develop more automation features, as well as new onboarding and support managers.

The new funding comes at a time when automation is changing the dynamics of many of many businesses’ decision-making processes, as noted here last month. 

“Next-generation tools can now handle many of the routine tasks that were previously performed manually,” the PYMNTS Intelligence report said.

“These tools can process vast amounts of data in real time, providing decision-makers with up-to-date, accurate information, allowing CFOs to precisely monitor key working capital metrics such as days sales outstanding, days payable outstanding and inventory turnover ratios.

Still, many businesses remained married to paper-based processes in an age of automation, PYMNTS argued in a report last week.

As that report noted, many organizations — when faced with the choice of digging through piles of invoices or going paperless — choose to do nothing, saddled with outdated, manual accounts receivable processes that both hinder cash flow and stifle growth and innovation.

“If I had to boil it down to two words, it’s ‘competitive advantage,’” Aaron LeHew, director of invoice-to-cash at Esker, told PYMNTS about embracing AR digitization and automation.

“Organizations with well-oiled AR processes can rely on their own liquidity, reducing the need to tap into external financing, he added. “This allows them to invest in growth initiatives and other strategic priorities.”

The post Mangomint Raises $35 Million and Debuts Spa-Salon Automation Tool appeared first on PYMNTS.com.

]]>
2095743
BNPL Firms Save the Day as CE 100 Breaks Even for Week https://www.pymnts.com/connectedeconomy/2024/bnpl-firms-save-the-day-as-ce-100-breaks-even-for-week/ Mon, 02 Sep 2024 08:00:52 +0000 https://www.pymnts.com/?p=2078859 It doesn’t have a dedicated heading in the Connected Economy, but the Buy Now, Pay Later sector of the “pay and get paid” pillar tore up the track last week. Solid Q2 earnings performances from Affirm and Sezzle led the CE 100 to a flat performance for the week that ended August 30, and a […]

The post BNPL Firms Save the Day as CE 100 Breaks Even for Week appeared first on PYMNTS.com.

]]>
It doesn’t have a dedicated heading in the Connected Economy, but the Buy Now, Pay Later sector of the “pay and get paid” pillar tore up the track last week. Solid Q2 earnings performances from Affirm and Sezzle led the CE 100 to a flat performance for the week that ended August 30, and a 3% gain for the month. Stock price declines from Pinduoduo and Vroom weighed on what would have been a positive week.

Affirm posted a 40% gain in share prices, followed by Sezzle at 6.5%. Having covered both company’s earnings recently, we won’t repeat them here. Instead we will focus on other notable performances from the CE 100 for the week, led by database platform MongoDB and home insurance/improvement platform Porch Group.

MongoDB reported solid Q2 FY25 results on August 29, leading to a 17.4% share price increase. It reported revenue reaching $478.1 million, a 13% year-over-year increase. The company’s strategic focus on AI integration and legacy system modernization resonated with customers, as evidenced by the successful launch of the MongoDB AI Applications Program (MAAP) and continued recognition as a leading vector database provider. While non-GAAP operating income and net income decreased compared to the previous year, the company believes its cash position, growing customer base, and strategic partnerships with major cloud providers position it well for sustained growth in the expanding database market.

As Dev Ittycheria, President and CEO of MongoDB, stated, “We remain excited about our opportunity to continue capturing share in one of the largest markets in software. Today, companies of all sizes and across nearly every industry and geography rely on MongoDB to build the software that helps them run and transform their business. We believe we are incredibly well positioned to help customers incorporate generative AI into their business and modernize their legacy application estate.”

Porch Group, a homeowners insurance and vertical software platform, posted a 7.5% increase a few weeks after reporting second quarter results with total revenue of $110.8 million, an increase of 12% compared to the prior year. The company’s insurance profitability actions continued to result in attritional losses performing better than anticipated, offsetting the severe Houston catastrophic event in the second quarter. GAAP net loss was $64.3 million, compared to a GAAP net loss of $87.0 million for the second quarter of 2023. Adjusted EBITDA Loss was $34.8 million, a $8.4 million improvement from the prior year.

PDD Holdings, the parent company of Chinese eCommerce site Temu, got caught in a typical “good news, bad news” situation reporting strong financial results for the second quarter of 2024, but the stock tanked on a weak outlook for the balance of the year. As reported on Monday August 26, total revenues increased 86% year-over-year to RMB97,059.5 million (US$113,355.8 million). This growth was primarily due to the increase in revenues from online marketing services and transaction services. Operating profit also increased significantly, by 156% year-over-year to RMB32,564.5 million (US$4,481.0 million). However, the company expects to face challenges in the future, including intensified competition and external challenges, but is committed to transitioning toward high-quality development and fostering a sustainable ecosystem. The stock plunged 31.3% for the week. 

Used car digital marketplace Vroom lost 16% for the week and affected the CE 100 as it continues to draw down its inventory. The company announced that it will stop buying and selling vehicles as of Jan. 22.

The post BNPL Firms Save the Day as CE 100 Breaks Even for Week appeared first on PYMNTS.com.

]]>
2078859
How the World Does Travel: Sector Checks In Late on Digital Engagement https://www.pymnts.com/connectedeconomy/2024/how-the-world-does-travel-sector-checks-in-late-on-digital-engagement/ https://www.pymnts.com/connectedeconomy/2024/how-the-world-does-travel-sector-checks-in-late-on-digital-engagement/#comments Mon, 02 Sep 2024 08:00:50 +0000 https://www.pymnts.com/?p=2078448 The travel industry, long defined by in-person transactions and physical tickets, is gradually moving toward digitalization. However, according to the PYMNTS Intelligence report, “How The World Does Digital: A Global Benchmark Of Consumer Digital Transformation,” that transition is lagging compared to other sectors. The study, which surveyed 67,000 consumers across 11 countries, found that travel-related […]

The post How the World Does Travel: Sector Checks In Late on Digital Engagement appeared first on PYMNTS.com.

]]>
The travel industry, long defined by in-person transactions and physical tickets, is gradually moving toward digitalization. However, according to the PYMNTS Intelligence report, “How The World Does Digital: A Global Benchmark Of Consumer Digital Transformation,” that transition is lagging compared to other sectors.

The study, which surveyed 67,000 consumers across 11 countries, found that travel-related digital engagement is among the lowest. On average, consumers engage in digital travel activities just 12.3 days per month, far below the sector-wide average of 281 days. Key activities, including using home-sharing platforms, purchasing airfare online and consulting travel information websites, show infrequent usage, highlighting the sector’s struggle to fully embrace a digital-first approach.

Country-Specific Trends: A Mixed Bag

The report also highlighted significant variations in digital travel engagement across different countries. While some countries are embracing online travel tools, others remain reliant on traditional methods.

  • United States: American consumers displayed a relatively high level of digital engagement in travel, with 13.9 activity days per month. This suggests a growing preference for online platforms for travel planning and booking. The widespread availability of high-speed internet and the popularity of online travel agencies likely contributes to this trend.
  • United Kingdom: The U.K., with 18.4 activity days, showed an even stronger inclination toward digital travel solutions. The U.K.’s mature digital infrastructure and the presence of major online travel players could be driving this trend.
  • Japan: In contrast, Japanese consumers exhibited the lowest digital engagement in travel, with only 5.8 activity days. This indicates a continued reliance on offline channels and a slower adoption of digital tools in the travel sector. Cultural factors and a preference for personalized service might explain this reluctance to embrace online travel solutions.
  • Brazil: This country, which earned the No. 1 ranking for digital transformation in the “How the World Does Digital” report, saw its citizens engage digitally with travel an average of 13.9 days per month. Brazil’s digital success stems from a comprehensive national strategy aimed at leveraging digital technologies for economic and social progress, coupled with innovative initiatives such as the PIX payment system. This system, which facilitates free and seamless digital transactions, plays a key role in enhancing financial inclusion. Together, these efforts underscore Brazil’s strong positioning for an increasingly digital future.
  • France: French citizens, on average, connect digitally with travel 14.4 days per month. French Generation Z users are the most active, with 464.8 activity days per month and about 15.5 activities per day — the highest engagement by Gen Z in any country in our report.

Generational Divide: The Young Lead the Way

The report also highlighted a pronounced generational divide in digital travel engagement. Younger generations, especially Gen Z and millennials, are more inclined to use digital tools for travel planning and booking compared to older generations. This trend emphasizes the need for travel companies to tailor their digital strategies to meet the preferences of these younger consumers. As digital natives become the predominant consumer group, travel companies that do not provide engaging online experiences risk losing market share.

The Road Ahead: Challenges and Opportunities

The gradual pace of digital adoption in the travel sector presents a blend of challenges and opportunities. The industry must work to persuade a substantial portion of consumers to transition to online tools, yet it also stands to benefit from a burgeoning market of tech-savvy travelers.

By developing intuitive platforms, offering tailored recommendations and ensuring smooth booking processes, travel companies can expedite their digital transformation and meet the demands of today’s travelers. Still, incorporating advanced technologies such as artificial intelligence and virtual reality could further refine the digital travel experience and attract new clientele.

While the travel sector’s digital evolution is in motion, it trails other industries. The differences in digital engagement across generations and countries underscore the complexity of this transition. However, the rising inclination toward online travel solutions — particularly among younger consumers — offers a crucial opportunity for the industry to innovate and align with the digital era.

Amid an uncertain economic outlook, consumers are increasingly postponing or reducing their spending on travel and experiences.

According to AAA booking data, overall domestic travel over Labor Day weekend increased 9% and top destinations included Orlando, New York, Boston, Las Vegas, Denver, Chicago and San Francisco.

Meanwhile, international travel over Labor Day weekend dropped 4%, according to AAA, while the cost to travel internationally rose 11%. Top international destinations included Vancouver, Rome, Dublin, London, Paris, Amsterdam and Barcelona.

The post How the World Does Travel: Sector Checks In Late on Digital Engagement appeared first on PYMNTS.com.

]]>
https://www.pymnts.com/connectedeconomy/2024/how-the-world-does-travel-sector-checks-in-late-on-digital-engagement/feed/ 1 2078448
Strong Earnings and Peloton Recovery Spark CE 100 2.6% Bump https://www.pymnts.com/connectedeconomy/2024/strong-earnings-and-peloton-recovery-spark-ce-100-2-6-bump/ https://www.pymnts.com/connectedeconomy/2024/strong-earnings-and-peloton-recovery-spark-ce-100-2-6-bump/#comments Mon, 26 Aug 2024 08:00:48 +0000 https://www.pymnts.com/?p=2063539 The tail end of Q2 earnings were good to several companies on the CE 100 this week. The Index ended the week of August 23 up 2.6%, led by the “Live” pillar up 3.7% and “Bank” at 2.7%. Many companies posted positive gains for the week, but none more than Peloton, which overcame a drop […]

The post Strong Earnings and Peloton Recovery Spark CE 100 2.6% Bump appeared first on PYMNTS.com.

]]>
The tail end of Q2 earnings were good to several companies on the CE 100 this week. The Index ended the week of August 23 up 2.6%, led by the “Live” pillar up 3.7% and “Bank” at 2.7%. Many companies posted positive gains for the week, but none more than Peloton, which overcame a drop in subscription revenue announced in its quarterly earnings to go up more than 50% for the week. The companies who posted losses for the week were less dramatic, with Snowflake dropping 9.5%.

ce100

Peloton was the story of the week. The pandemic darling and once-soaring fitness company has pedaled its way out of a sales slump, recording its first revenue increase in nine quarters. This positive turn, coupled with better-than-expected earningssent its stock price on an impressive 28% climb, its best day in over a year and a half. The company’s strategic shift away from solely relying on hardware sales towards recurring revenue from app subscriptions appears to be gaining traction.

Despite challenges in maintaining subscriber growth and the ever-present shadow of economic uncertainty, Peloton’s recent performance signals a potential turning point. This report is the first since the departure of former CEO Barry McCarthy, leaving the company under the interim leadership of Karen Boone and Chris Bruzzo. While the road to full recovery may be long, Peloton’s recent success suggests that their turnaround efforts are starting to bear fruit.

The second biggest gainer in the CE 100, Zoom, also followed up a successful earnings report. It was up 20.8% for the week reporting modest revenue growth of 2.1% year-over-year in Q2, reaching $1.16 billion. While not explosive, the company showed strength in its enterprise segment, with revenue increasing 3.5%. Online revenue remained flat.

The earnings report highlighted Zoom’s focus on efficiency, with operating cash flow and free cash flow growing 33.7% and 26.2%, respectively. 

Key customer metrics pointed to a healthy enterprise business, with a 7.1% increase in large customers and a net dollar expansion rate of 98%. Online churn reached a record low, further solidifying Zoom’s customer base. Overall, Zoom’s Q2 performance was characterized by steady growth and operational efficiency. The company’s outlook for the rest of the fiscal year remains positive, with expectations of continued revenue growth and strong free cash flow generation. 

And while it wasn’t following earnings, LendingClub also posted a double-digit gain at 13%. On Thursday August 22 it launched LevelUp Savings, a high-yield savings account designed to incentivize regular monthly deposits. The account offers a LevelUp Rate of 5.30% APY for those who deposit at least $250 per month, significantly higher than the national average, and a Standard Rate of 4.80% APY for months when the deposit minimum is not met. The account has no fees or minimum balance requirements, provides convenient access to funds, and includes a free ATM card with fee rebates. It’s particularly aimed at helping borrowers transition into savers by offering attractive rates and removing barriers to entry.

As mentioned previously, cloud-provider Snowflake led the decreases for the week in the CE 100 Index, mostly due to a tepid sales outlook for the balance of the year. Snowflake’s Q2 earnings release exceeded revenue expectations with 30% year-over-year product revenue growth and a substantial 48% increase in remaining performance obligations. The company also highlighted significant customer expansion, particularly among large enterprises. Despite these positive indicators, Snowflake’s full-year outlook appears somewhat cautious, potentially signaling a moderation in growth expectations for the remainder of the fiscal year. While the company remains optimistic about its AI product advancements and overall market opportunity, investors interpreted the revised guidance as a sign of potential headwinds in the coming quarters.

The post Strong Earnings and Peloton Recovery Spark CE 100 2.6% Bump appeared first on PYMNTS.com.

]]>
https://www.pymnts.com/connectedeconomy/2024/strong-earnings-and-peloton-recovery-spark-ce-100-2-6-bump/feed/ 1 2063539