artificial intelligence

artificial intelligence
Customized AI Assistants Could Give SMBs Enterprise Tools
September 20, 2024

Amazon’s launch of an AI-powered selling assistant could significantly impact eCommerce operations, analysts say. Project Amelia, as the tool is codenamed, offers sellers personalized business insights and support through generative artificial intelligence (AI) technology. Experts suggest this could streamline operations for online merchants, potentially leveling...

artificial intelligence
Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience
September 19, 2024

Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. The company has also added more features to the AI assistant, which is powered by OpenAI, Klarna said in a Thursday (Sept. 19) press release. “For decades,...

artificial intelligence
Nvidia AI Platform Aims at Telecom Market
September 19, 2024

Nvidia’s new AI Aerial platform could boost eCommerce and supply chains by transforming cellular networks into smart systems. The move signals a shift in how wireless networks operate, with far-reaching implications for retail and logistics industries. AI Aerial could accelerate the deployment of next-generation technologies,...

artificial intelligence
Embedded AI Could Reshape Commerce With Practical Solutions, Experts Say
September 19, 2024

Forget robot cashiers and drone deliveries. The real artificial intelligence (AI) revolution in retail and logistics is happening behind the scenes, and it’s all about making shopping smoother and shipping brighter. From predicting what customers want before they click “buy” to slashing paperwork at customs,...

artificial intelligence
HubSpot Taps AI to Personalize Campaigns as Marketers Adopt Tech
September 19, 2024

The marketing technology sector is shifting, with companies racing to integrate artificial intelligence (AI). HubSpot’s recent unveiling of ‘Breeze,’ an AI-powered platform, exemplifies this trend. Digital channels are increasingly saturated, prompting marketers to use AI-driven tools for task automation, content personalization and data analysis. “AI...

artificial intelligence
Amazon Connects Independent Sellers to Customized GenAI Assistant
September 19, 2024

Amazon is going all in on generative artificial intelligence (GenAI) for its independent seller community. Announced Thursday (Sept. 19) at its Amazon Accelerate event in Seattle, a new GenAI initiative is aimed at easing the complexities independent sellers face using its platform and continues its...

artificial intelligence
T-Mobile and OpenAI Partner on AI-Powered Customer Service Platform
September 18, 2024

Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create a blueprint that can be used by companies in other industries. This collaboration brings together T-Mobile’s customer relationship experience and...

artificial intelligence
AI’s $100 Billion Data Center Push May Rewire Global Commerce
September 18, 2024

A newly formed coalition of tech and finance titans is betting $100 billion that artificial intelligence (AI) could alter global trade infrastructure, launching an ambitious plan to build a network of AI-ready data centers that could reshape how businesses operate worldwide. The Global AI Infrastructure...

artificial intelligence
AI Regulation: Experts Ask for US Oversight as Diligent Debuts EU Compliance Tools
September 18, 2024

As artificial intelligence (AI) experts urge for greater transparency and oversight in a Senate testimony, California is enacting laws protecting actors from unauthorized AI cloning, highlighting the growing push for responsible AI governance. Meanwhile, tech companies like Diligent are stepping up to offer compliance tools...