Failed Cross-Border Payments Cost US Merchants an Estimated $3.8B

Cross-Border Sales and the Challenge of Failed Payments

Many eCommerce merchants in the United States seek growth in international markets but encounter significant friction in cross-border transactions. PYMNTS Intelligence’s latest study, “Cross-Border Sales and the Challenge of Failed Payments,” a collaboration with Nuvei, draws on insights from 300 executives to identify the key challenges of cross-border payments and how to solve them.

Inside the February Playbook
  • 69%: Share of merchants highly interested in innovative fraud management tools
  • 82%: Portion of merchants that find it difficult to identify causes of failed payments
  • $3.8B: Estimated losses by U.S. merchants in 2023 due to failed cross-border payments

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