The generation gap does not make headlines as much as it used to, but one way in which it has unquestionably widened in recent years is through the rapid advancement of technology. The youngest adults today have never known a world without the internet, social...
Generation Z and millennial consumers have a high level of digital expectations that transcend multiple sectors, including retail, banking and healthcare. These high digital demands are also making an impact on the insurance industry, as evidenced by research from PYMNTS Intelligence. According to findings detailed in a...
PYMNTS Intelligence interviews Ian Drysdale, CEO of insurance industry digital payments network One Inc, on how the industry is accepting the challenge of meeting Gen Z and millennials’ digital demands. — Generation Z and millennial consumers are setting a high bar for digital experiences across...
Generation Z and millennials have different insurance needs from their elders, yet they are already a market force to be reckoned with. More than 60% plan to purchase one or more types of insurance policies within the next 12 months. Regardless of which type they...
Legacy payment systems in the financial and insurance industries have often resulted in delays, errors and complications, leading to damaged customer loyalty and lost business. As noted in a recent PYMNTS Intelligence research study titled “Fast-Tracking Funds: Finance and Insurance Accelerate Payments,” 40% of insurers...
There are ties at the top and bottom of this edition of PYMNTS Provider Ranking of Insurance Apps. State Farm climbs to the top this month, and two newcomers, Lemonade Insurance and Jerry: Car Insurance, make an appearance. The Top 5 No. 1 is a...
FinTech platforms promise to disrupt entire verticals, bringing ease and speed to sectors that have traditionally been marked by complexity and paper-based interactions. And yet the reality can be something else entirely. Sometimes the disruptors get disrupted — certainly, their stock prices have been battered...
Big Tech and big data have the opportunity to remake entire industries. The Bank for International Settlements (BIS) noted in its Aug. 31 paper, “From Clicks to Claims: Emerging Trends and Risks of Big Techs’ Foray Into Insurance” that some of the giant platforms operating around the...
In the ever-evolving landscape of insurance mobile applications, PYMNTS Provider Ranking of Insurance Apps offers insights into the rising stars in the industry. The Top 5 With a perfect score of 100, Progressive takes the No. 1 spot. State Farm is just two points shy of the top with a...
