Allstate On Using AI To Fight Insurance Claims Fraud

Digital Fraud Tracker® - April 2020

The April edition of the “Digital Fraud Tracker®,” a collaboration with DataVisor, explores recent digital fraud developments, including a cyberattack on the Department of Health and Human Services, an exploration on how insurance fraud increases premiums for innocent customers and how insurance providers can leverage artificial intelligence (AI) and machine learning to keep customers safe.

Inside the April Tracker
  • An interview with Greg Firestone, vice president of data science at Allstate, on how the insurance company is deploying AI and machine learning technologies to fight insurance fraud
  • The latest digital fraud developments, including a 73% increase in online payment fraud attempts and a COVID-19-related cyberattack on the Department of Health and Human Services
  • A Deep Dive analyzing forms of insurance fraud committed by cybercriminals as well as in-house service providers or insurance adjusters, and how they can be stopped

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