Have artificial intelligence (AI) copilots been unseated by AI agents? The world’s software giants seem to be making that case, the Financial Times (FT) reported...
Salesforce is acquiring Tenyx, the latest sign of the company’s growing artificial intelligence ambitions. The customer relationship management company will use Tenyx’s expertise in developing...
In the B2B landscape, the only constant is change — and technology is the change agent. After all, while trust remains foundational in B2B relationships,...
Salesforce has launched an AI-focused partnership with enterprise software firm Workday. The collaboration, announced in a news release Wednesday (July 24), will see the two...
Customer relationship management company Salesforce has debuted its first fully autonomous artificial intelligence (AI) agent. Einstein Service Agent, announced Wednesday (July 17), is designed to...
Salesforce reportedly cut about 300 jobs in July after eliminating 700 roles earlier this year. The latest cuts are part of the company’s ongoing effort to...
Unlocking operational leverage is the name of the game for today’s businesses. In the face of ongoing macroeconomic uncertainty, controlling for what is controllable while...
The CE 100 Index slipped 1.1%, as AI names were – to put it mildly – volatile in the wake of earnings reports. MongoDB Leads...
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests...