Have artificial intelligence (AI) copilots been unseated by AI agents? The world’s software giants seem to be making that case, the Financial Times (FT) reported...
As artificial intelligence (AI) takes center stage, tech giants and startups alike are reaping rewards while grappling with new challenges. From Google’s cloud boom and...
Credit union service organization Velera is rolling out a new onboarding and project management platform. Formerly known as PSCU/Co-op Solutions, Velera said in a Thursday...
Enterprise AI platform ServiceNow and Microsoft have announced an expanded strategic alliance to combine their generative artificial intelligence (GenAI) capabilities and enhance employee choice and flexibility. The...
Genpact and ServiceNow have expanded their partnership to deliver Source-to-Pay applications across finance and supply chain operations. This collaboration combines the capabilities of professional services firm Genpact and digital workflow...
Digital workflow company ServiceNow unveiled its latest automation solutions. The solutions, part of the Now Platform Vancouver release, aim to address the needs of businesses...
While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...
ServiceNow has launched new artificial intelligence (AI)-powered workflows for finance, supply chain and procurement leaders. The new Finance and Supply Chain Workflows product joins the...
ServiceNow plans to acquire G2K to add new capabilities to its solutions for brick-and-mortar businesses. The transaction will add G2K’s Internet of Things (IoT) technology to ServiceNow’s Now Platform,...