AI chatbot

Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience
Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience
September 19, 2024  |  artificial intelligence

Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. The company has also added more features...

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T-Mobile and OpenAI Partner on AI-Powered Customer Service Platform
T-Mobile and OpenAI Partner on AI-Powered Customer Service Platform
September 18, 2024  |  artificial intelligence

Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create...

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New York City Unveils AI Action Plan that Develops Rules Framework
New York City Unveils AI Action Plan that Develops Rules Framework
October 16, 2023  |  artificial intelligence

New York City Mayor Eric Adams and Chief Technology Officer Matthew Fraser announced Monday (Oct. 16) the release of the city’s new Artificial Intelligence (AI)...

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Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences
Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences
August 28, 2023  |  artificial intelligence

Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats. The feature has not been officially announced, but details...

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Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
July 13, 2023  |  artificial intelligence

Shopify will launch an artificial intelligence (AI)-powered chatbot assistant called Sidekick. The eCommerce company’s tool, which is “coming soon,” will be designed to help merchants...

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