shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Kohl’s Aims to Refine Its Image as a Top Value Hub for Families
Kohl’s Aims to Refine Its Image as a Top Value Hub for Families
September 13, 2024  |  Retail

In the face of a tough retail environment, Kohl’s is reshaping its identity to feature its value-driven appeal for the entire family. With sales slipping...

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Etsy’s New Search Tools Aim to Elevate Quality Listings and Enhance Seller Success
Etsy’s New Search Tools Aim to Elevate Quality Listings and Enhance Seller Success
September 06, 2024  |  eCommerce

As the digital marketplace grows, Etsy has been enhancing its search and discovery tools to spotlight high-quality listings. With 100 million items available, Etsy focuses...

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Kohl’s, Burlington, Five Below and Dollar General Pivot as Consumers Seek Deals
Kohl’s, Burlington, Five Below and Dollar General Pivot as Consumers Seek Deals
August 29, 2024  |  Earnings

The financial results for four major retailers — Kohl’s, Burlington Stores, Dollar General and Five Below — in the second quarter of 2024 highlighted a range...

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TalkShopLive Teams With NBCUniversal for Shoppable Video
TalkShopLive Teams With NBCUniversal for Shoppable Video
August 21, 2024  |  eCommerce

Video commerce platform TalkShopLive has launched a partnership with NBCUniversal. The collaboration, set to kick off Thursday (Aug. 22), involves the two companies creating and...

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Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
August 20, 2024  |  Retail

As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the...

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Shoppers’ Frustrations With Locked-Up Pharmacy Items Drives eCommerce Adoption
Shoppers’ Frustrations With Locked-Up Pharmacy Items Drives eCommerce Adoption
August 05, 2024  |  Retail

As consumers grow tired of retailers’ increasing utilization of locked display cases, cable ties and electronic tags, many are switching to digital channels to eliminate...

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Etsy Looks to Loyalty Rewards to Counter Sales Declines
Etsy Looks to Loyalty Rewards to Counter Sales Declines
August 01, 2024  |  Earnings

As Etsy sees its sales slip, the eCommerce marketplace is gearing up to launch a loyalty program in an effort to drive greater spending and...

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Prime Day Sales Climb 11% as Shoppers Spend $14 Billion, Setting Record
Prime Day Sales Climb 11% as Shoppers Spend $14 Billion, Setting Record
July 18, 2024  |  Amazon

American shoppers reportedly spent $14.2 billion during Amazon’s Prime Day event, setting a record for the number of items purchased. That’s an 11% increase over...

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Bargain Hunters Fuel Amazon’s Prime Day Participation
Bargain Hunters Fuel Amazon’s Prime Day Participation
July 17, 2024  |  Retail

With years of financial challenges compounding shoppers’ deal-seeking behaviors, Amazon and its competitors are seeing spiking demand for their summer deals events. Early reports suggest...

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