Gig Economy and Gaming Push Instant Payments Forward

Meeting the Demand for Instant Ad Hoc Payments

The volume of instant ad hoc payments has risen 28% since September 2023, with gig economy and gaming industry firms using instant payments significantly more than average. PYMNTS Intelligence’s latest study of 200 enterprise senders, “Meeting the Demand for Instant Ad Hoc Payments,” a collaboration with Ingo Payments, explores the use of instant across five industries.

Inside the April Study
  • 39%: Portion of ad hoc payments that gig economy companies made via instant methods
  • 4%: Share of senders citing the cost of instant rails as biggest challenge they faced processing ad hoc payments in the last year, down from 22% in September 2023
  • 67%: Portion of senders that believe consumers would select instant for refunds when offered

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