More Than Half of Restaurants Depend on Digital Sales, Despite Uptick in On-Premise Orders

Restaurant Readiness Index - July 2022

Consumers are getting back out and into restaurants to eat, but digital still drives 30% of sales for more than half of all restaurants and remains crucial to their financial viability. This according to a new Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, that surveyed 519 restaurant managers on the role of digital in improving the restaurant’s top line.

 

Inside the July Index
  • 53%: Share of U.S. restaurants that remain at least moderately dependent on digital channels
  • 12%: Overall decrease in restaurant digital readiness in 2Q 2022 versus 3Q 2021 
  • 56%: Share of restaurant managers with metaverse interest whose motivation is to find new, younger customers

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