Subscription Commerce Conversion Index - January 2020

This edition of the Subscription Commerce Conversion Index, a PYMNTS and Recurly collaboration, gauges subscribers’ experiences in accessing consumer retail products through subscription services on 187 leading eCommerce subscription sites.

Key findings in this study include:
  • 63.8: Average Subscription Commerce Conversion Score
  • 95 percent: Share of top-performing subscription merchants that allow plan changes
  • 145.7 seconds: Time it takes to complete a subscription on a B2B commerce site

    First Name*

    Last Name*

    Title*

    Company*

    Work Email*

    BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS. 

    Subscription Commerce Conversion Report

    Subscription Commerce Conversion Index - November 2020
    Consumer Subscription Retail Services Report
    Subscription Commerce Conversion Index - July 2020
    Consumer Retail Subscription Services Report
    Subscription Commerce Conversion Index: Unbundling Subscription Box Opportunities In The Amazon Age
    Subscription Commerce Conversion Index: The Evolving Subscription Marketplace
    Subscription Commerce Conversion Index - June 2019
    Subscription Commerce Conversion Index - January 2019