Study: The 12 Features That Have Helped Restaurants Make 2020’s Digital Shift — And Drive Sales
Roughly 40% of restaurants have seen their revenues drop since the pandemic began, but top performers are bucking this trend. The Restaurant Readiness Index examines the behaviors of 2,123 U.S. consumers and the features offered by 490 restaurant operators to identify the 12 that are critical to making the digital shift and improving sales.