Editor’s Picks

OpenAI Goes After Search With New GPT Features
OpenAI Goes After Search With New GPT Features
July 25, 2024  |  artificial intelligence

OpenAI is testing a prototype of new artificial intelligence (AI) search features that may later be integrated into its chatbot, ChatGPT. Dubbed SearchGPT, the prototype is being...

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Businesses Scramble for Backup After CrowdStrike Update Hobbles IT Networks
Businesses Scramble for Backup After CrowdStrike Update Hobbles IT Networks
July 19, 2024  |  Connected Economy

If there ever was a day that needed a Plan B, it was Friday, July 19. Banks, airlines, hospitals, fast food chains, retailers, even the...

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CrowdStrike CEO Updates Solutions to Global Microsoft Outage
CrowdStrike CEO Updates Solutions to Global Microsoft Outage
July 19, 2024  |  Connected Economy

The outage that continued to snarl systems from airports to stock exchanges Friday morning started when it struck users of Microsoft’s Windows operating system late...

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AI’s Growing Role in Finance Brings Opportunity and Risk, House Panel Finds
AI’s Growing Role in Finance Brings Opportunity and Risk, House Panel Finds
July 18, 2024  |  artificial intelligence

Artificial intelligence (AI) is set to revolutionize finance and housing, bringing both game-changing benefits and thorny new risks that demand vigilant oversight, a bipartisan House...

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Shop Talk: Grubhub’s Grocery VP Says ‘We’ll Catch Up Very Quickly’
Shop Talk: Grubhub’s Grocery VP Says ‘We’ll Catch Up Very Quickly’
July 17, 2024  |  Retail

At a time when its competitors were announcing new grocery options by the hundreds, Grubhub appeared to be hanging back. Still, as it enters the...

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AI Explained: Is Anthropomorphism Making AI Too Human?
AI Explained: Is Anthropomorphism Making AI Too Human?
July 08, 2024  |  Artificial Intelligence

As eCommerce giants and tech startups strive to make online interactions more engaging, they’re turning to anthropomorphism — attributing human characteristics to nonhuman entities. It...

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Amazon Doubles Down on Procurement With New Business-Buyer Solutions 
Amazon Doubles Down on Procurement With New Business-Buyer Solutions 
June 20, 2024  |  Business

When the operating landscape is uncertain and dynamic, businesses must prioritize controlling for what’s controllable. And with the news Thursday (June 20) that Amazon Business,...

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Businesses Confront AI Hallucination and Reliability Issues for LLMs 
Businesses Confront AI Hallucination and Reliability Issues for LLMs 
June 18, 2024  |  artificial intelligence

In the new world of artificial intelligence (AI)-powered automation, businesses face a vexing problem: AI systems that confidently generate plausible but inaccurate information, a phenomenon...

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Apple Shutters Pay Later as It Paves Broader Path for Installment Loans
Apple Shutters Pay Later as It Paves Broader Path for Installment Loans
June 17, 2024  |  Apple Pay

Nearly two years after its initial announcement and about eight months after its nationwide debut, Apple Pay Later is being discontinued.  In the wake of...

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