Patient Satisfaction news and trends

Consumers Willing to Shop Around for a Doctor That Offers Patient Plans
Healthcare Financing // October 05, 2022

Despite relatively accessible health insurance options, consumers often face overwhelming out-of-pocket costs. Managing healthcare spending can be a challenge, especially for patients not expecting bills. One helpful tool is the payment plan, which enables patients to stretch out these medical expenses over time. PYMNTS’ research...

Interviews & Exclusives
53% of Healthcare Organizations Have Automated Payment Workflows

September 19, 2024
The healthcare industry faces significant challenges with outdated payment and claims systems, which undermine financial stability and patient satisfaction. Despite the potential benefits of digital payments, the sector has been slow to adopt these innovations due to traditional practices and obstacles. A PYMNTS Intelligence report, “Pains and Gains: Conquering Healthcare’s Payment Woes,” done in conjunction […]

Consumers Willing to Shop Around for a Doctor That Offers Patient Plans

October 05, 2022
Despite relatively accessible health insurance options, consumers often face overwhelming out-of-pocket costs. Managing healthcare spending can be a challenge, especially for patients not expecting bills. One helpful tool is the...