What Are Merchants in Mexico Doing to Boost In-Store Sales?

2024 Global Digital Shopping Index: Mexico Edition

Nearly half of consumers in Mexico shop in-store without using digital shopping features — but merchants hear their customers’ cries for a better experience and are planning to add many. PYMNTS Intelligence’s latest 33-page report, the “2024 Global Digital Shopping Index: Mexico Edition,” commissioned by Visa Acceptance Solutions, features eight charts that provide a blueprint for merchants in Mexico to increase customer satisfaction and drive revenue.

Inside the May Playbook

62%: Share of digital shopping features consumers want but cannot use at merchants in Mexico
46%: Share of consumers in Mexico who most recently shopped in-store without digital features
28%: Share of consumers in Mexico who enhance their in-store shopping with digital features